TANGIBLE BENEFITS

YOU SHOULD BE REALIZING

Advanced Automation

THAT ENABLES


CENTRAL STATION DISPATCH

AND BEYOND


With over 100 combined years in the Central Station industry, we have provided solutions and evolved with the industry since the mid 1980s.  As a result, stages was born.  stages is our flagship software automation platform that encapsulates our experience and delivers true automation.  Looking to the future, we believe that with stages, you can dispatch anything. 










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stages automation platform

stages brings unparalleled automation and complex integration together for your monitoring business. it is recognized as the premiere alarm monitoring ecosystem in the industry today.

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IP Director

Providing assurance that you can control IP signal routing if your ISP is offiline or you change to a new carrier.

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stages cloud

stages in the cloud

An SGS Platinum Service Provider can enable rapid growth with a minimum investment.

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DataLoc

SGS has partnered with industry leading providers of geo-spacial data to create expert tools for address and agency information that will save time and increase efficiency.

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UL 827

Cybersecurity is no longer optional.  New UL standards introduce requirements for central stations including IT infratstructure redundancy, establishment of process and procedure, and systems to detect and document failures.  SGS can help.

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Signals

Automate low  priority signals with various autoprocesses that can call, test, or even write a service ticket.  Expect operator handled events to reduce by 10% every year as you and your customers enjoy greater efficiency and reduced complications.

Integrations

stages action plans and API gateways are both versatile tools to incorporate customer and dealer needs.  Action plans provide control over every contact, phone call or text.  API tools allow customers to send/receive only the data they need.  Even better, key manufacturers integrate their offerings, reducing installation time, set-up and improving customer access.  No hassle tools - fast and to the point.

Labor

Keeping staff happy requires a balance between routine and exciting. stages enables operators to grow skills and manage greater challenges.  Excellent software enables doubling or tripling of revenue.  Virturally all customers have experience growth in staff and low turnover. Action plans allow for faster training of new hires, allowing your greatest investment - your employees - to begin working at their highest capacity in no time.

Dealer Satisfaction

Wholesale operators have expanded services to dealers in new ways. Enhanced reporting, real-time notifications, and improved data entry are all important. When asked about changing vendors, dealers have repeatedly stated they would never return to a central station that was not using stages.
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