Secure Global Solutions

  • Home
  • Solutions
    • Central Station
      • stages
      • stages Cloud
      • stages Mobile
      • UL827
      • dataLoc
      • ipDirector
    • Network Services
      • Network Operations Center
      • Secure Connections
      • Cybersecurity Services
  • Support
    • Ticket System
  • Community
    • Blog
    • News and Press Releases
  • Company
    • About SGS
    • Contact SGS
    • Executive Team
    • Company History
    • Partnerships and Associations
    • Resource Library
  • 800.903.7068
  • info@secglobe.net

Request A Demo

Chaos Control

Hank Goldberg
June, 2016
 

The daunting task of establishing order in monitoring centers is similar to the challenges of the Old Wild West.  Today’s business model is changing to use tools of the 21st century and thereby change the ways services are delivered.  Modern monitoring consists of countless signals, varied technologies, vendors, and protocols.  Multiple sources of content including multi-media (voice, video, social, traditional alarm) need integration.  Establishing some order to this ever-changing world is crucial to every central station and our industry in the years to come.

It is refreshing to see The Monitoring Association (formerly the Central Station Alarm Association) step up with the establishment of an Emerging Technologies Standards Committee.  While we all struggle to create best practices, we need to solidify the solutions quickly into standards.  Building business can only thrive with quality standards.

Uncontrolled dumping of data can lead to business paralysis.  Sifting through data and understanding its meaning can impede critical responses.  The computer world has similar challenges that are lumped into the “big data” dilemma, but they have the advantage of defining many solutions as “off-line.”  The challenge for monitoring centers is to take big data and apply rules for real-time usage. 

What are the challenges we face right now? To start, the technology boom is never ending.  There are new devices and sensors being developed every day and new technologies in home automation that are transforming the consumer space radically.  Smart devices and mobility add additional layers of complexity and the millennial generation is demanding more and better information relevance. Because this landscape is always changing, we are faced not with restricting technology but with establishing order in the chaos.  The brilliance of standards allows vendors and monitoring centers to point to bad implementations and force change.

Finally, establishing a standard regarding information means that parameters for creation and use of "big data" becomes more manageable. The collection of geolocation data, non-alarm communications, site data, audio and video, real-time and otherwise are growing exponentially.  The integration of all of these disparate platforms are increasing operational demands for a central station.  Standards will involve technology, process, and policy, all of which will allow synergies and opportunities for business efficiency and growth.

Get ready!  Change is here.  Chaos control is mandatory.  We thank The Monitoring Association for guiding the way.


Hank GoldbergHank Goldberg was a partner in a company creating solutions for the first generation of McCulloh & direct wire systems automation. In the early 1980s, Hank’s new venture, Monitoring Automation Systems (MAS) was the major provider of systems for the first revolution in the central station. Today, Secure Global Solutions provides stages™ software to enable the transition in the next revolution.

Contact us for more Information

info@secglobe.netinfo@secglobe.net

Company

  • About SGS
  • Executive Team
  • Company History
  • Careers
  • Partnerships and Associations
  • Resource Library

Community

  • Social Media
  • Blog
  • Events
  • News and Press Releases

Solutions


Central Station

  • stages
  • stages Cloud
  • UL 827
  • dataLoc
  • ipDirector
  • Line Tester

Network Services

  • Network Operations Center
  • Secure Connections
  • Cybersecurity Services

Terms of Use        Privacy

© 2005 - 2021 SGS/Bold Group All Rights Reserved.

SGS customer login

Create an account
  • Forgot your username?
  • Forgot your password?
Home
Solutions
Network Services
Network Operations Center
Secure Connections
Cybersecurity Services
Central Station
stages
stages Cloud
stages Mobile
UL827
dataLoc
ipDirector
Support
Ticket System
Community
Blog
News and Press Releases
Company
About SGS
Contact SGS
Executive Team
Company History
Partnerships and Associations
Resource Library
SGS employs the use of cookies on its websites to ensure that we give you the best experience on our website.
I accept